1. SPECIALTY CATALOG (2 BRANDS) - CALL CENTER

    Opportunity

    Reward customers and increase frequency of purchases.

    Solution

    Developed a custom-built marketing program, designed for partner's target demographic. Call center training, incentives, new products additions and motivational gifts were part of the solution.

    Results

    6% conversion via call center efforts, with happier customers thanks to a number of benefits and savings.

  2. DISTINCTIVE APPAREL (3 BRANDS) - ONLINE AND CALL CENTER INTERGRATION

    Opportunity

    Seamlessly integrated a customized free shipping program into the client's digital and call center channels to drive revenue lift and enhance lifetime value.

    Solution

    Created Territory Ahead Elite, metrostyle Elite and Chadwick's Elite featuring free shipping, plus $700 in consumer benefits.

    Results

    Acquired 3,000 new program participants in 11 months, on track to add 20,000 within months. Reunion Group helped drive nearly $2 million in incremental revenue

  3. SPIEGEL VIP - ONLINE INTEGRATION / POST TRANSACTION

    Opportunity

    Developed an online, post transaction offer to enhance digital channel efficacy, generate incremental revenue and provide an alternative free shipping product.

    Solution

    Created Spiegel Digital VIP, a micro-site (developed in less than 90 days) to encourage enrollment.

    Results

    Produced at 3.5% conversion rate and compensated Spiegel $20 per order.

  4. BELK - DIRECT MAIL

    Opportunity

    Developed a direct mail program to enhance the Belk card.

    Solution

    Created Belk VIP, over a dozen customized benefits, communicated to over 2.3 million Belk cardholders - with no cost to Belk

    Results

    Enrolled over 30,000 customers and generated over $900,000 in commission to Belk

  5. EXXON - DIRECT MAIL

    Opportunity

    Deal with the growing consumer problem of Credit Card Loss / Theft and Identity Theft, for both ExxonMobil and their customer base.

    Solution

    Reunion Group developed and marketed FixIT™ and ALERT! programs to ExxonMobil customers via direct mail.

    Results

    50,000 members were enrolled, thus dealing with the problem and generating substantial recurring income of millions of dollars to ExxonMobil.

  6. THOMPSON CIGAR - ONLINE INTEGRATION

    Opportunity

    Optimized the customer experience in their voice channel, created a program that drives consumption, loyalty and financial results.

    Solution

    Created an integrated consumer VIP program featuring free shipping, plus $700 in consumer benefits.

    Results

    Acquired 22,000 new program participants in 24 months, added $700,000 to the partner's bottom line.

Clients = Partners

These are just some of the partners we've worked with over our 20 years in business.
You’ve seen the kind of success our partners have gotten, isn’t time you call us for your own results?
contact us